SEPTEMBER 7, 2021
You're trying to use your iPhone 13, but it won't power on. You've tried tapping and pressing everything you can, but the screen stays black and unresponsive. Today, I'll show you how to fix an iPhone 13 that won't turn on!
Why Isn't My iPhone 13 Turning On?
There are a few common explanations for why an iPhone won't turn on. One of the most likely reasons you can't power up your iPhone 13 is a software crash. If this is the case, it's most likely that your iPhone is actually powered on, but the crash has made the screen black and unresponsive.
It's also possible that your iPhone 13 has run out of battery and something is preventing it from charging. When this happens, your iPhone won't have enough battery life to turn on.
The final reason your iPhone won't turn could be that a hardware component is damaged. If this is the case, you'll want to reach out to Apple Support directly to get your device repaired.
Where Do I Begin?
A software crash is the most common reason an iPhone won't turn on, and it's usually the easiest to fix. For this reason, we'll start with some basic software troubleshooting.
If that doesn't work, you may need to move on to some of our more complicated repair processes. Don't worry, we'll tell you exactly what you need to do for each step.
How To Fix An iPhone 13 That Won't Turn On
7 Steps Total
Hard Reset Your iPhone
Ahard reset is usually a temporary solution to a software problem. It doesn'tchangeanything at all — it just forces your iPhone to start from scratch, and often times the problem comes back.
How Do I Hard Reset My iPhone?
- Press and hold the power button and the volume down buttontogether until the screen goes blank and the Apple logo appears on the screen.
- When the Apple logo reappears, let go of both buttons.
- When your iPhone turns back on, the hard reset is complete.
Hard Reset On iPhone X or Newer
Hard reseting an iPhone X is slightly different than other models of the iPhone.
- Quickly press the volume up button.
- Quickly press the volume down button.
- Press and hold down theSide button.
- Release the Side button when the Apple logo appears on the center of the screen.
Inspect Your iPhone Charger
There are many different ways to charge your iPhone — plugging it into your laptop, wall adapter, car charger, and more. As a precautionary measure, the software of your iPhone will prevent charging if it detects fluctuations from the power source.
How Do I Inspect My iPhone Charger?
- Chargeyour iPhone with multiple different power sources. If you normally use your wall charger, try using a USB port on your laptop, and vice versa.
- If your iPhone charges with one power source but not the other, then you know that the charger is causing your problem.
Inspect Your iPhone Cable (Lightning Cable)
Damaged Lightning cables are a common reason for iPhone problems, especially related to charging and transferringdata between iPhones and computers.
Lightning cables can be tricky to diagnosebecause when they start to go, they usually don't break all at once. Sometimes an iPhone will continue to charge but won't sync data properly, or vice versa, because of the construction of the cable. Make sure to take a close look while you're troubleshooting!
How Do I Inspect My iPhone Cable (Lightning Cable)?
- Use a flashlight and look closely at both ends of your Lightning cable. These cables can become worn and tend tofray, especially at the end with the Lightning connector.
- If you see no visible signs of damage, try charging your device using both a USB port on acomputer andthe wall adapter which came with your iPhone. If your Lightning cable works with one, but not the other, then your cable is not the problem.
- Try charging your device with a friend's or family member's Lightning cable. If their cable works while yours doesn't, then you've identified that the problem is your Lightning cable.
Inspect Your iPhone's Charging Port (Lightning Port)
You should frequently inspect your Lightningport, also known as the charging port,to make sure it is clean.Lint, gunk, and other debris can prevent your Lightningport from making a solid connection with your Lightningcable. A clogged Lightning port could also "trick" newer iPhones (without headphone jacks) intro thinking headphones are connected. This could lead your iPhone to get stuck in headphones mode.
How Do I Inspect My iPhone's Charging Port (Lightning Port)?
- Use a flashlight to see if there is lint, gunk, or any other debris in your iPhone's Lightningport.
- If you find debris in your iPhone's Lightningport, gently brush it out with a new toothbrush or anti-static brush.
Back Up Your iPhone
It's important to back up your iPhone before doing any major restores (such as a DFU restore). If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). Restoring from a back up is a lot more convenient than having to go and reenter all the information that was saved on your iPhone.
How Do I Back Up My iPhone?
There are a few different ways to back up your iPhone:
Backup Your iPhone Using iCloud
- If you have a WiFi connection, you can back up your iPhone using iCloud.
- Open theSettings app.
- Tap on Your Name at the top of the screen.
- Scroll down and tap oniCloud Backup.
- Make sure the switch next to iCloud Backup is on. You'll know the switch is on when the switch isgreen.
- TapBack Up Now.
- A status bar will appear to tell you how much time is remaining.
Backup Your iPhone Using iTunes
- Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone.
- Plug the other end of your Lightning cable into a USB port on your computer.
- Open iTunes on your computer.
- Click on the iPhone icon in the upper left hand corner of iTunes.
- Click the circle next to "iCloud"or"This computer" to select whether you want to backup your iPhone to iCloud or your computer.
- ClickBack Up Now to backup your iPhone.
- When the backup is complete, you'll see the time and date updated underLatest Backup.
Backup Your iPhone Using Finder (Macs Running Catalina 10.15 or newer)
- Connect your iPhone to your Mac using a charging cable.
- Open Finder.
- Click on your iPhone underLocations.
- Click the circle next toBack up all of the data on your iPhone to this Mac.
- ClickBack Up Now.
- When the backup is complete, you'll see the time and date updated underLatest Backup.
Put Your iPhone In DFU Mode
A DFU restore is the last troubleshooting step you can take to rule out a software problem on your iPhone.
Watch our step-by-step DFU restore guide on YouTube, or follow the steps below:
- Plug your iPhone in a computer.
- Open iTunes (on PCs or Macs running macOS Mojave 10.14 or earlier) or Finder (Macs running macOS Catalina 10.15 or newer).
- Press and release the volume up button.
- Press and release the volume down button.
- Press and hold the side button until your iPhone's display goes black.
- When the screen turns black, press and hold the volume down button while continuing to hold the side button.
- Hold both buttons for five seconds.
- After five seconds, release the side button, but continue to hold the volume down button.
- Release the volume down button when your iPhone appears in iTunes or Finder.
- Your iPhone appears in iTunes or Finder, it's in DFU mode!
- Click Restore and follow the on-screen prompts to DFU restore your iPhone.
Repair Your iPhone With Apple
Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service.Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want tocheckout our other recommendations.
How Do I Repair My iPhone With Apple?
How ToRepair Your iPhone With Apple's Mail-In Service
- Visit Apple's support websiteto begin the online mail-in repair process.
- Alternatively, call1-800-MY-APPLE (1-800-692-7753) to set up a repair.
How To Repair Your iPhone At The Genius Bar InsideYour Local Apple Store
- Visit Apple's website tomake a Genius Bar appointmentbefore you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we'renot exaggerating— please, do yourself a favor and makean appointment first!)
- When you arrive, go to the Genius Bar to check in for your appointment.
- Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius willgive you a quote for the cost of a repair.
iPhone 13: Alive And Well!
By now, we hope you've found the solution you needed to turn your iPhone 13 back on! Once you get your iPhone 13 powered back on, be sure to share this article with your friends and family! Which tip worked for you? Let us know in the comments!
Press and release the volume up button. Press and release the volume down button. Press and hold the side button until your iPhone's display goes black. When the screen turns black, press and hold the volume down button while continuing to hold the side button.What do you do if your iPhone 13 won't turn on at all? ›
Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.Why is my iPhone all of a sudden not turning on? ›
Fully discharged batteries are the number one cause of iPhones not turning on. Plug your charger in (make sure the plug is switched on!) and wait 30-60 minutes so that your device can get enough power to start again. Once you've waited for this length of time, try turning it on.What happens when force restart doesn't work on iPhone? ›
If force restarting is not working at all, you may need to repair it with PhoneRescue. Also restoring iPhone is another way when you already created an iPhone backup or you don't worry about data loss. Now, download PhoneRescue and start fixing your problem!Why is my phone not turning on at all? ›
There are several possible reasons why your phone won't turn on, from battery failure to software issues. But most times you can narrow it down to a few common problems, including: A drained battery. Your phone may be unresponsive because the battery is dead.Why is my iPhone 13 completely dead? ›
Possibly, the battery may have died. Thus, the lack of power might be the problem. However, if even your iPhone 13 won't turn on after plugging into a charger, it might be facing a system glitch. In addition, corrupted software is another reason why your iPhone won't power on.What causes black screen of death on iPhone? ›
Most often, a black screen of death issue can happen from damage to the screen during a bad drop or accident. If the components connecting the screen to the motherboard sever, the phone screen will be unresponsive. But the black screen of death can also happen because of software issues in the device.Why did my iPhone go black and won't turn on? ›
If the charge is low, the screen can blackout completely. In fact, if the charge is zero, the phone will not turn on, and the screen will be black. Therefore, at least charge your device for 30 minutes and then force restart.Can iPhone black screen of death be fixed? ›
Press and quickly release Volume Up button. Press and quickly release Volume Down button. Press and hold the Sleep/Wake button (also called the side button) until the Apple logo appears on the screen. After the iPhone reboots, it should get rid of the black screen of death.What to do when restart doesn t work? ›
- Try a different power source. ...
- Check your monitor connection. ...
- Disconnect your devices. ...
- Listen for beeps. ...
- Start your PC in safe mode. ...
- Restore your computer to previous settings. ...
- Check for unresponsive apps.
- Unplug USB devices.
- Say "Hey Siri" to activate the digital assistant.
- Now say "Restart iPhone."
- Finally, say "Yes" to confirm, or tap the Restart button that appears on the screen.
The cost of repairing the LCD screen of an iPhone (or the black screen of death) typically ranges from $40 to $329.Why wont my Iphone turn on or charge? ›
If your phone still won't turn on, try using a different USB cable and power adapter and check the jack (where the charger plugs into the phone) in case that's where the problem lies. Inspect your cable and adapter for any obvious signs of damage that could be causing a problem, such as a frayed cord.Why is my phone died and won't turn on? ›
One of the common reasons why many users' phones died and won't turn on or charge is because the battery is drained to zero. In that case, we recommend you plug in your phone with the working charger and let it charge for 30 minutes or up to 2 hours before try another solution.Why is my iPhone 13 dead and not charging? ›
Remove any debris from the charging port on the bottom of your device. Restart your iPhone or iPod touch. Try a different USB cable or charger. Make sure that you have the latest version of iOS.Is there any way to fix the black screen of death? ›
- Fix connection issues with the monitor.
- Refresh the screen via Windows key sequence.
- Roll back the display driver/adapter (via Safe Mode)
- Prompt a System Restore (Automatic Repair mode)
- Refresh the screen via Windows key sequence.
- Restart the Windows Explorer program.
If the device hasn't been charged, there might be a problem with its power cord, adapter, or even the electrical outlet. If the device has power, you may have a problem with the screen. It may seem strange that you can receive calls on an Android device with a black screen.Why is my iPhone screen black and not turning on? ›
If the charge is low, the screen can blackout completely. In fact, if the charge is zero, the phone will not turn on, and the screen will be black. Therefore, at least charge your device for 30 minutes and then force restart.How do I fix the black screen of death on my iPhone? ›
Press and quickly release Volume Up button. Press and quickly release Volume Down button. Press and hold the Sleep/Wake button (also called the side button) until the Apple logo appears on the screen. After the iPhone reboots, it should get rid of the black screen of death.Why is my iPhone 13 screen black? ›
Force Restart iPhone 13
The black screen may appear if there are any minor software crashes in the iPhone. To overcome it, you can go for a forced restart procedure. This remedies this issue in no time. The procedure is like removing the battery from the system if the device becomes unresponsive.
The Black Screen of Death is usually caused by a software glitch (or Windows Update) but can often be repaired. Black screens that occur seemingly at random are usually the result of a more serious hardware problem. This will require component repair or replacement. Whatever the case, there is almost always a solution.